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FAQ

Frequently Asked Questions

Welcome to our FAQ section.

Here, we answer commonly asked questions about our EPS Autonomous Wildfire Defense System. If you have additional questions, please feel free to reach out—we’re happy to help!

What is the EPS Autonomous Wildfire Defense System?

It’s an AI-driven, patented system (U.S. Patent #11247087) designed to protect properties from wildfires. It features 24/7 monitoring, early warning detection, and automated perimeter defense without requiring human intervention.

General Information
What is the EPS Autonomous Wildfire Defense System?

It’s an AI-driven, patented system (U.S. Patent #11247087) designed to protect properties from wildfires. It features 24/7 monitoring, early warning detection, and automated perimeter defense without requiring human intervention.

Who is this system designed for?

The system is ideal for homeowners in wildfire-prone areas, HOAs, estate owners, real estate developers, and private security firms managing multimillion-dollar properties.

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Where does the EPS system pull water from?

EPS has a constant water pressure system that enables your wildfire defense system to operate by pulling from a municipal water source. EPS also has the ability to use multiple water sources and will automatically switch to a secondary source if the main source has been cut off or depleted, making the EPS wildfire defense the most reliable system available on the market to protect your home during an emergency.

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How does the EPS wildfire mapping work?

EPS utilizes innovative technology and multiple satellite data sources to track wildfires for a specific property or homeowner. Autonomous activation occurs when a wildfire encroaches within a predetermined distance of the property and then progresses through five different danger levels as the fire is getting closer.

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Do I need to be home to turn the EPS system on?

No, the EPS wildfire defense system is 100% autonomous and does not require anyone to be present at the residence for the system to activate. The system has built-in redundancy as well as automated structure and perimeter defense activation from the EPS wildfire mapping. Heat sensors are installed on the property and they will activate an emergency mode in the event of fire.

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What if I have low water pressure?

The EPS constant water pressure system has the ability to maintain constant water pressure even when the demand for water changes. The constant pressure system ensures consistent water deployment throughout the EPS system, even when a hydrant is being used by firefighters nearby.

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How will I know if my system is working when I am not at home?

The EPS Portal offers 24/7 real-time wildfire remote monitoring and automated activation of your EPS wildfire defense system. Early warning fire detection alerts are automatically sent out by email or text to the property owner to inform them about fire proximity and assist with quicker evacuations. The EPS Portal displays wildfire mapping specific to your property with danger level zones ranging from low to extreme.

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What are the power requirements?

The system consumes an average of 20 amps in standby/active modes. Backup power is provided by on-site propane generators to ensure continuous operation during outages.

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What are the power requirements?

The system consumes an average of 20 amps in standby/active modes. Backup power is provided by on-site propane generators to ensure continuous operation during outages.

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Does the system require internet or phone service?

No. Communication is maintained through cellular and satellite data, ensuring uninterrupted operation even during emergencies.

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Has the system been tested in real wildfire scenarios?

Yes, the EPS system has successfully protected properties during the Franklin and Palisades fires.

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What maintenance is required?

The system performs automatic monthly maintenance checks. In addition, our operators conduct biannual inspections and provide support as needed.

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How does the backup power system work?

The system uses on-site propane generators to ensure continuous operation during power outages. Mobile Link remote monitoring is also available for real-time updates on generator performance.

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What is Perimeter Defense?

A long-lasting, eco-friendly fire retardant is immediately deployed to the perimeter vegetation, creating a 100 feet wide firebreak to protect the structure from encroaching fire and radiant heat. The perimeter fire retardant can protect your property for months from a single application. EPS system includes multiple applications of perimeter fire retardant defense. Homeowners can be proactive and apply with a touch of a button or allow the EPS system to automatically deploy when the fire is imminent.

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How does the Structure Defense work?

When a wildfire encroaches within a programmed distance to the property, the EPS system will automatically deploy high-pressure water to the roof and under the eaves of a structure to defend against airborne embers. As the fire gets closer, EPS will progress through five different danger levels, deploying water with more frequency as the danger level increases.

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Will I get an insurance discount if I install an EPS system?

Installing an EPS automated wildfire defense system will drastically reduce your risk from fire and insurance liability. Our team will develop a wildfire mitigation plan for your specific property which can be utilized to secure a better policy rate from a new insurance provider or to receive discounts from an existing carrier. California will become the first state in the nation to require insurance premium discounts for owners of homes and businesses that are made safer from wildfires.

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What services does EPS offer?

Embers Protection Services offers wildfire risk assessments and is dedicated to long-term solutions, including fire hardening the home, creating defensible space, and installing an effective exterior fire protection system. EPS also offers backup power options including standby generators and solar storage.

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How does the system detect and respond to wildfires?

Using AI and satellite data from NASA and U.S. Forestry, the system monitors fire proximity and activates automatically when a threat is detected. Early warning alerts are sent via text or email.

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What is included in the system?

The EPS system includes a NEMA 3R steel enclosure, Allen-Bradley HMI/PLC touchscreen, cellular/satellite communication, variable speed drives, constant water pressure system, pressure transmitter sensor, and heat sensor activation.

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How much water does the system use?

Each sprinkler head deploys 15 gallons per minute. A typical home uses 60-90 gallons per minute with 4-6 sprinkler heads.

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What is included in the system?

The EPS system includes a NEMA 3R steel enclosure, Allen-Bradley HMI/PLC touchscreen, cellular/satellite communication, variable speed drives, constant water pressure system, pressure transmitter sensor, and heat sensor activation.

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How much water does the system use?

Each sprinkler head deploys 15 gallons per minute. A typical home uses 60-90 gallons per minute with 4-6 sprinkler heads.

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What is the system's lifespan?

The hardware, including the Allen-Bradley HMI/PLC touchscreen and variable speed drives, is designed for long-term durability. The system comes with a standard 2-year warranty, with options for extended warranties up to 20 years.

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How long does installation take?

Installation timelines vary based on property size and specific requirements but typically range from 1-2 weeks.

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Can the system be installed in areas without access to municipal water?

Yes, the system can integrate with water storage tanks for properties without municipal water supply.

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How much does the system cost?

Pricing ranges from $70,000 to $300,000 depending on property size and specific needs. We’re also exploring smaller, more affordable options for diverse budgets.

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